Business Development Manager – Mackay/Townsville QLD

Role Overview

We are seeking a driven and commercially minded Business Development Manager to join our North Queensland team, supporting customers throughout the Townsville and Mackay regions. This is a customer-facing role focused on developing strategic relationships, identifying growth opportunities, and delivering value-based solutions across the Mining, Utilities, Manufacturing, and Industrial sectors.

What You Will Do

You will be responsible for managing and growing an established portfolio of strategic customers while actively pursuing new business opportunities throughout the territory. With approximately 80% of your time spent in the field, you will work closely with customers to understand their operational challenges and provide solutions that support productivity, safety, and cost efficiencies.

Why It Might Be a Fit

We’re looking for someone who combines strong commercial acumen with a genuine passion for building customer relationships and driving business growth. You are a results-oriented sales professional with a strong desire to win, a competitive mindset, and a proven ability to deliver growth through proactive customer engagement and opportunity development.

Requirements

• Proven experience in Business Development, Account Management, Territory Management, or a similar customer-facing sales role.
• Demonstrated success in growing existing customer relationships while identifying and securing new business opportunities.
• Experience managing strategic or key accounts, ideally within mining, industrial, manufacturing, utilities, or related sectors.
• Strong knowledge of the Townsville, Mackay, and broader North Queensland markets.
• A results-driven mindset with a strong desire to win, achieve targets, and drive sustainable business growth.
• Proven ability to identify opportunities, influence stakeholders, negotiate outcomes, and deliver profitable sales growth.
• Exceptional relationship-building and communication skills with the ability to engage stakeholders at all levels.
• Commercial awareness, including an understanding of sales performance, profitability, and margin management.
• Ability to work autonomously while contributing positively within a collaborative team environment.
• Experience using CRM systems and Microsoft Office applications to manage customer activity and opportunities.
• Current driver’s licence and willingness to travel regularly throughout the territory, including overnight stays where required.

Benefits

• Permanent full-time role with competitive incentives and access to Wesfarmers Share Plans
• Exclusive team member discounts across Blackwoods, Workwear Group, Bunnings, Kmart, Target and Officeworks, plus a FREE OnePass membership and discounts from over 400 retail partners
• Health & wellbeing support including fitness benefits, Employee Assistance Program (EAP), and wellbeing resources for you and your immediate family
• Grow your career with ongoing training, development opportunities, and access to career pathways across the wider Wesfarmers Group
• Generous leave benefits including paid parental leave and the option to purchase up to 4 additional weeks of annual leave
• Recognition and rewards through team celebrations, incentive programs, awards, and the opportunity to earn up to $2,000 through our Refer-a-Friend Program
• Onsite parking and the chance to be part of a supportive, collaborative, and values-driven team
• Company vehicle or vehicle allowance & the autonomy to make the territory your own and drive results

Tagged as: Territory Planning