Customer Success Manager I

Role Overview

The Customer Success Manager I formulates and executes service strategies to increase users’ and usage targets for assigned accounts.

What You Will Do

Serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement and renewals.

Why It Might Be a Fit

You need to have 1-2 years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.

Requirements

• Bachelor’s degree with coursework in business, marketing, sales or related field; or equivalent experience
• 1-2 years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group
• Knowledge of assigned market (e.g. law firms, tax & accounting, corporations) preferred
• Prior Account Management experience is preferred
• Ability to travel within assigned territory

Benefits

• Compensation Range: $70,000.00-$90,000.00
• Client Incentive Bonus program with quarterly and annual incentive elements