Senior Customer Success Manager II

On Site Full TimeVirginia, United StatesBloomberg Industry Group

Role Overview

Manages engagement efforts and supports select customer accounts to drive greater customer satisfaction and utilization of assigned products to maximize customer retention.

What You Will Do

Serves as the primary point of contact for users within an existing client in the field, focusing on increasing users, usage, engagement and renewals.

Why It Might Be a Fit

Establishes long-term relationships with customers and identifies up-sell opportunities, proactively monitors account health and crafts engagement strategies.

Requirements

  • Bachelor’s degree with coursework in business, marketing, sales or related field; or equivalent experience.
  • 7 or more years of successful sales or account management experience in a business environment comparable to Bloomberg Industry Group.
  • Knowledge of assigned market (e.g. law firms, tax & accounting, corporations) preferred.
  • Prior Account Management experience is preferred.
  • Ability to travel within assigned territory.

Benefits

  • Compensation Range: $100,000.00-$150,000.00
  • Client Incentive Bonus program with quarterly and annual incentive elements

To apply for this job please visit bloomberg.wd1.myworkdayjobs.com.

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