CRM Manager – Luxury

Role Overview

Our client, a luxury retail group, is looking for a strong CRM Manager to join their team on an initial 9 month fixed term contract basis. The role will be office based, either in London or Gloucestershire, depending on where you live.

What You Will Do

You will be managing one executive and will be responsible for developing the CRM strategy across loyalty, segmentation, retention, and personalisation. You will be highly data driven and be able to deliver insights to senior stakeholders, and use data to drive effective CRM campaigns.

Why It Might Be a Fit

Ideally, this person will have some experience with Klaviyo or other CRM tools, Google Analytics and be responsible for a number of brands. You will also be responsible for GDPR compliance and growing the customer database.

Requirements

• Experience with Klaviyo or other CRM tools
• Google Analytics
• Responsibility for a number of brands
• GDPR compliance
• Growing the customer database

Benefits

• Benefits (pro rata)