Role Overview
Take ownership of CRM and customer engagement for an established luxury lifestyle brand. Lead customer retention, segmentation, lifecycle marketing, and loyalty.
What You Will Do
Develop CRM strategy, use customer data to understand behavior, identify opportunities, and optimize the customer journey. Work closely with Marketing, Ecommerce, Retail, and Client Experience.
Why It Might Be a Fit
Strong analytical and commercial skills, experience with segmentation, lifecycle campaigns, retention, and customer insight. Passion for delivering an exceptional customer experience.
Requirements
- Experience in CRM, ideally within retail, ecommerce, premium, or luxury
- Strong analytical and commercial skills
- Experience with segmentation, lifecycle campaigns, retention, and customer insight
- Experience with Klaviyo is beneficial but not essential
To apply for this job please visit linkedin.com.
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