Role Overview
We’re looking for a proactive, customer-focused Customer Success Manager to support our rapid growth at Blue J. Our ideal candidate is excited about building and maintaining meaningful relationships with customers to support Blue J’s expansion.
What You Will Do
Managing a high volume portfolio of SMB accounts, becoming a trusted advisor to customers, and prioritizing actions using clear signals and repeatable playbooks. Achieving identified revenue targets, proactively reaching out and maintaining a regular cadence of communication with clients & decision makers.
Why It Might Be a Fit
You’ll get to work closely with and learn from our amazing team, see the direct impact of your work in a rapidly growing company, and be front and centre in the world of Generative AI for professional services.
Requirements
- 1-3 years in customer success, account management or sales roles
- Exceptional presentation, written and verbal communication skills
- Strong organizational, analytical, and Project Management skills
- Ideally, some experience with and desire to work in an agile, start-up/scale-up environment – a growth mindset is essential
Benefits
- Competitive base salaries
- Stock options
- Healthy work/life balance
- Great benefits package that covers you and your family
- Dental insurance
- Vision insurance
- Paid holidays
To apply for this job please visit jobs.gem.com.
Follow us on social media