Sales and Marketing Operations Manager

Role Overview

The Sales and Marketing Operations Manager will build the structure, visibility, and operating discipline that helps Blueprint’s sales organization grow. This role will own the core processes and data that connect account planning, pipeline management, forecasting, proposals, contracting, delivery handoff, and performance reporting.

What You Will Do

The Sales and Marketing Operations Manager will own the day-to-day administration, governance, and continuous improvement of the sales CRM, define and maintain practical standards for opportunity stages, qualification, required fields, next steps, close dates, probability, ownership, and closed-lost analysis, and develop dashboards and reporting for pipeline coverage, stage movement, aging, conversion, sales cycle, bookings, revenue visibility, renewals, account concentration, source attribution, and seller activity.

Why It Might Be a Fit

The right person is analytical and exacting without becoming bureaucratic, knows how to introduce the right amount of process, challenge incomplete or inconsistent data, turn sales and marketing reporting into clear business insight, and create systems that make it easier for teams to do high-quality work.

Requirements

• Five or more years of sales operations, revenue operations, marketing operations, commercial operations, business operations, or related experience in a B2B technology, consulting, or professional services environment
• Hands-on experience administering and improving an enterprise CRM, including data standards, reporting, dashboards, workflow, and user adoption
• Strong understanding of enterprise sales processes, pipeline stages, qualification, forecasting, account planning, proposals, contracting, and delivery handoff
• Advanced analytical skills and the ability to translate imperfect or complex data into clear conclusions, risks, and recommended actions
• Experience analyzing marketing performance, including campaign measurement, attribution modeling, segmentation, and funnel analytics, and connecting marketing activity to pipeline and revenue outcomes
• Experience building repeatable processes across teams without adding unnecessary friction
• Strong project management, documentation, prioritization, and follow-through across multiple concurrent workstreams
• Confidence working directly with senior leaders and sellers, including the judgment and tact to challenge assumptions or data quality constructively
• Excellent written and verbal communication skills and strong attention to detail
• High ownership, discretion, curiosity, and a continuous-improvement mindset

Benefits

• Medical, dental, and vision coverage
• Flexible Spending Account (FSA)
• 401(k) retirement plan
• Competitive paid time off
• Parental leave
• Professional growth and development opportunities