Digital Operations Manager, Global Asset Management

Role Overview

The Digital Operations Manager runs day-to-day digital operations and publishing for BMO Global Asset Management, covering public websites and secure advisor platforms. This is a hands-on leadership role centered on how work flows through the team.

What You Will Do

You’ll own how requests come in, get prioritized and move from intake to publish, with deep expertise in using work management platforms such as Adobe Workfront. You’ll also be the quality gate that makes sure work is complete and publish-ready before it reaches the publishers and digital specialists.

Why It Might Be a Fit

The ideal candidate will have hands-on leadership, a workflow-first mindset, a high bar for publishing quality, sound judgment, and the ability to translate between business, compliance, technology, and agency teams.

Requirements

• 5+ years in digital operations, web operations, content operations or digital publishing
• Proven experience designing and running intake, triage, prioritization and workflow governance in a work management platform such as Adobe Workfront
• Solid hands-on experience with a headless CMS such as Contentful
• Experience leading a team or directing the day-to-day work of others
• Experience setting and enforcing web publishing standards
• Experience managing external agencies or vendors day to day
• Experience partnering with Technology on enhancements, defects and releases
• Strong stakeholder management and communication skills
• Bachelor’s degree in Business, Marketing, Communications, Technology, Information Systems or a related field (or an equivalent combination of education and experience)

Benefits

• Health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans