Role Overview
The ServiceNow Product Operations Lead will provide functional leadership for the HR service delivery platform, ensuring reliable product operations, leading functional enhancements, and identifying opportunities to leverage ServiceNow capabilities to enhance the employee experience.
What You Will Do
The role will be responsible for leading functional operations of the ServiceNow platform, providing guidance and support to a Product Support Analyst, and owning delivery of ServiceNow enhancements.
Why It Might Be a Fit
The ideal candidate will have 5+ years of experience leading ServiceNow platform support, strong analytical and problem-solving skills, and experience managing ambiguity and changing priorities in a fast-paced collaborative environment.
Requirements
- 5+ years of experience leading ServiceNow platform support
- 5+ years of experience leading through influence and partnering with cross-functional teams on projects and initiatives
- 4+ years of experience working in a lead, focal or product owner role
- Strong analytical and problem-solving skills
- Experience managing ambiguity and changing priorities in a fast-paced collaborative environment in support of multiple organizations
- Strong planning, communication, leadership, and stakeholder management skills
Benefits
- Competitive base pay
- Variable compensation opportunities
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
To apply for this job please visit boeing.wd1.myworkdayjobs.com.
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