Role Overview
As a CRM Manager, you will build and run customer journeys that guide Bondora’s customers through their whole lifecycle. You will be responsible for designing journeys around the customer’s situation, prioritizing by value, and owning compliance and risk suppression.
What You Will Do
Your main responsibilities include building and running customer journeys in Braze, designing journeys around the customer’s situation, proving what works, prioritizing by value, owning compliance and risk suppression, and keeping the data reliable.
Why It Might Be a Fit
To ensure success in this role, you will need 5+ years of hands-on experience in CRM or lifecycle marketing, hands-on production experience in Braze or a comparable platform, experience designing journeys for different lifecycle stages, experimentation literacy, commercial judgment, sound compliance judgment, and a habit of checking data before trusting it.
Requirements
- 5+ years of hands-on experience in CRM or lifecycle marketing
- Hands-on production experience in Braze or a comparable platform
- Experience designing journeys for different lifecycle stages
- Experimentation literacy
- Commercial judgment
- Sound compliance judgment
Benefits
- Competitive salary
- Generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
To apply for this job please visit job-boards.eu.greenhouse.io.

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