Customer Operations Lead, Boostbar

On Site Full TimeZurich, Zurich, SwitzerlandBoost

Role Overview

Lead a small customer care team and design the entire B2B-Customer-Journey from events to seamless tour planning to precise asset management.

What You Will Do

Manage the entire customer journey, integrate tour planning, and optimize workflows between disposition, customer contact, and external service.

Why It Might Be a Fit

Bring professional experience from a customer- and service-intensive environment, have successfully built and led a team, and think beyond the horizon.

Requirements

  • Professional experience & branch background
  • Track record, leadership & maker mentality
  • Cross-functional work & development potential
  • Language skills: German (C2), English (B2-C1), French (B1-B2)

Benefits

  • Coffee on the house and 50% discount on food in the office
  • 25 vacation days plus 5 extra joker days
  • International team without bull

To apply for this job please visit boost-inc.jobs.personio.com.

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