Associate Director, Partner Operations (Revenue and Sales Operations)

Role Overview

Join Boreal Education as Associate Director, Partner Operations, working directly with the Chief Operating Officer and executive team. The team is talented, ambitious, and the business is scaling fast. You’ll work closely with recruitment and enrolment, student success, academic partnerships, marketing, and finance teams, along with technology partners and the universities they serve.

What You Will Do

Build Boreal’s revenue and sales operations function, owning the tools, data, and insight behind the full learner journey from first inquiry through to graduation. This includes owning Salesforce as the system of record, shaping configuration priorities, the data model, and the roadmap.

Why It Might Be a Fit

This is a senior individual contributor role with a clear path to grow the function and lead a team as Boreal scales. You’ll have ownership of the function, with the mandate to design it for scale, and impact you can see, as better systems and sharper insight help more learners reach their goals.

Requirements

• 6+ years in revenue operations, sales operations, marketing operations, or business systems, including leading complex projects end to end.
• Deep, hands-on Salesforce experience (Sales Cloud and Account Engagement/Pardot or similar), including reports, dashboards, flows, and data model design.
• A track record of building KPI frameworks and dashboards.
• Strong data skills, including spreadsheets, SQL, and business intelligence tools.
• Experience managing technology vendors to clear service levels.
• Experience leading change through roadmaps, release notes, training, and documentation.
• Working knowledge of Canadian privacy and anti-spam requirements (PIPEDA, CASL).
• The ability to explain complex systems in plain language to non-technical colleagues and partners.
• Energy for a fast-growing company where you get to build the process as you go.

Benefits

• Competitive salary and bonus
• Tuition reimbursement and partner education program
• Employer-paid benefits package
• Comprehensive training and onboarding with future learning and growth opportunities
• Paid mental health days