Inside Sales Specialist

Role Overview

As an Inside Sales Representative, you will be responsible for day-to-day interface with customers, distributors, sales organizations, and internal departments. You will provide technical liaison and responsive service to all customers, coordinating solutions to performance of quality defects and helping the Organization meet and exceed business sales objectives through account management.

What You Will Do

You will handle quotations and follow-up on inquiries and opportunities, promote goodwill between customers and the company, and maintain pertinent sales records. You will also provide day-to-day assistance to the Outside Sales Responsible within Asia under the general direction of the Inside Sales Manager.

Why It Might Be a Fit

You will engage in proactive calls to solicit information, purchase orders, RFQ’s, and market or competitive information to help us better understand how we can capture more business with the intent to increase that account’s total revenue value to Bourns, Inc.

Requirements

• Handles quotations and follows-up on inquiries and opportunities
• Promotes goodwill between customers and the company
• Maintains pertinent sales records
• Provides day-to-day assistance to the Outside Sales Responsible within Asia
• Develops pricing intelligence in cooperation with Bourns Quote, PLM, and OS team
• Pro-actively initiates and participates in trainings, seminars, and team meetings
• Establishes, maintains, and supports close working relationships with Bourns Quote, Product Line Management, manufacturer reps, customers, and field sales personnel