Senior Marketing Operations Specialist

Role Overview

The Marketing Operations Specialist plays a critical role in keeping Box’s marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time.

What You Will Do

Manage and optimize marketing operations processes, including campaign setup, data integrity, and lead management within marketing automation and CRM platforms. Collaborate with marketing, sales, and analytics teams to ensure accurate tracking, reporting, and performance measurement across programs.

Why It Might Be a Fit

You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you’re troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact on how Box attracts and engages customers around the world.

Requirements

• 2+ years of professional experience in a Marketing, Operations, or Sales role
• Hands-on experience with Salesforce CRM and marketing automation platforms such as Marketo, HubSpot, or similar tools
• Strong analytical skills and the ability to interpret data, build reports, and translate findings into actionable recommendations
• Bachelor’s degree in marketing, business, analytics, or a related field, or bring equivalent practical experience
• Demonstrated experience in B2B technology or SaaS environments and are comfortable working with spreadsheets, BI tools, or SQL for data analysis
• Exceptional attention to detail, strong organizational skills, and the ability to manage multiple projects and deadlines simultaneously

Benefits

• Equity
• Benefits
• Reasonable accommodations for applicants with disabilities