Role Overview
As a CRM Analyst, you will work in the CRM area and your main activities will be evaluating campaign and journey performance, building and updating reports and dashboards, identifying deviations and opportunities for improvement, presenting results and recommendations to the SQUAD and stakeholders, and retroactively updating the campaign backlog.
What You Will Do
Evaluating campaign and journey performance, building and updating reports and dashboards, identifying deviations and opportunities for improvement, presenting results and recommendations to the SQUAD and stakeholders, and retroactively updating the campaign backlog.
Why It Might Be a Fit
We value those who understand the client in depth, work in partnership, and transform knowledge into impactful deliveries. Professionals with a sense of ownership, consistency in execution, and focus on results, who evolve continuously, share learnings, and use technology to turn challenges into relevant solutions for the business.
Requirements
- Bachelor’s degree in Administration, Economics, Engineering, Statistics, Mathematics, Data Science, Marketing, Systems Information, or related areas.
- Experience with campaign performance analysis, KPI tracking, funnel analysis, and insight generation for the business.
- Intermediate/advanced knowledge in SQL for queries, cross-referencing, validation, and data analysis.
- Experience with Power BI or Tableau for building dashboards and visualizing indicators.
- Advanced Excel for data treatment, dynamic tables, and comparative analyses, combined with the ability to transform data into executive recommendations.
Benefits
- Health and dental plan
- Life insurance
- Viva Bem: health, well-being, and quality of life program
- TotalPass
- Participation in profits or bonuses (according to job eligibility)
- Private pension
- Special conditions in products and services
- Exemption from Tariffs: special conditions in various products and services
- Food and meal allowance
- 13th food allowance
- Childcare or nanny allowance
- 180-day maternity leave, gestational support until postpartum
- Extended 20-day paternity leave
- Optional transportation allowance
To apply for this job please visit bradesco.csod.com.
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