Role Overview
The Head of GTM Ops will own Sales Ops and CS Ops at Braintrust, partnering with Sales and CS leaders to make business decisions and drive analysis. They will work across teams to solve problems and improve processes.
What You Will Do
The Head of GTM Ops will own the GTM side of the handoff from signed contract to billing, work with Billing and Finance to resolve gaps, and provide visibility into usage against customer commitments.
Why It Might Be a Fit
The ideal candidate has owned Sales Ops or Revenue Ops at a growing B2B software company, has strong analytical skills, and can work across teams to drive change and improvement.
Requirements
- owned Sales Ops or Revenue Ops at a growing B2B software company
- worked deeply with CS
- understand enterprise selling, customer onboarding, adoption, renewals, and expansion
- highly analytical
- can take an ambiguous question, work through the data, build a model, challenge assumptions, and explain what the business should do next
- range to move between planning models, complicated deals, and broken processes
- AI pilled and use agents in own work
- bring good product judgment to operations
- understand usage-based business models and can work through commitments, credits, variable usage, and their impact on pricing and billing
- comfortable in Salesforce, spreadsheets, and the details of a quote or contract
- worked with CPQ, forecasting, and commercial approval workflows
Benefits
- Medical, dental, and vision insurance
- Daily lunch, snacks, and beverages
- Flexible time off
- Competitive salary and equity
- Wifi & cellphone stipend
To apply for this job please visit jobs.ashbyhq.com.
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