Associate Director, Marketing Operations

Role Overview

The Associate Director, Marketing Operations is a senior-level individual contributor responsible for the systems, workflows, resources, and processes that enable an integrated Marketing Communications division to operate efficiently and effectively.

What You Will Do

The role combines expertise in marketing operations, resource and workflow management, marketing technology, creative and production operations, vendor management, and budget stewardship.

Why It Might Be a Fit

The position requires a high degree of independent judgment, initiative, and the ability to influence and coordinate work across teams without direct supervisory authority.

Requirements

• Bachelor’s degree in marketing, communications, business, design, or a related field
• 7–10 years of progressively responsible experience in marketing operations, creative operations, integrated marketing, project management, production management, or a related field
• Exceptional project and process management skills
• Strong understanding of integrated marketing and creative processes across print, digital, web, email, multimedia, social media, and emerging platforms
• Experience with project and workflow management platforms and demonstrated ability to improve adoption and consistency of operational systems
• Familiarity with marketing project management platforms, digital asset management, email communications systems, and emerging AI and automation tools
• Demonstrated experience managing vendors, contracts, external resources, budgets, bids, and procurement processes
• Strong analytical and problem-solving skills with the ability to use data and operational insights to improve processes and inform decisions