Role Overview
As a Product Enablement Manager, you’ll make sure Braze’s most technical customer-facing teams fully understand our product. This job has two main work streams: running the internal process for building product enablement and running deep, hands-on enablement sessions for technical teams.
What You Will Do
The job involves designing and owning the end-to-end process for building internal product enablement, coordinating across teams, building and maintaining repeatable templates, and delivering deep, hands-on enablement sessions.
Why It Might Be a Fit
The ideal candidate will have 3+ years of experience in technical or product enablement, a strong track record of designing and delivering advanced technical training, and experience with Braze or another customer engagement platform.
Requirements
- 3+ years of experience in technical or product enablement
- 7+ years of combined experience in a technical customer-facing or product role
- Strong hands-on knowledge of APIs, SDKs, data integrations, and common programming concepts
- Experience with Braze or another customer engagement platform
- Proven program and project management skills
- Ability to simplify complex technical concepts without losing accuracy
- Strong relationship management skills
- Analytical skills to assess data, find trends, and turn insights into actionable enablement
Benefits
- Competitive compensation
- Equity grants of restricted stock (RSUs)
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
To apply for this job please visit job-boards.greenhouse.io.
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