Sales Operations Lead

Hybrid Full TimeNew York, New York, United StatesBraze

Role Overview

The Sales Operations Lead will be the operational and analytical partner to the Global Account Management and AI Sales leadership team, owning the planning, process, and data foundations that drive expansion at scale.

What You Will Do

The role blends hands-on execution with a strategic lens, keeping today’s data and processes running while shaping how they are scaled and built to support continued growth.

Why It Might Be a Fit

The ideal candidate will have strong analytical and problem-solving skills, with attention to detail to get into the data and make data-driven decisions, and excellent stakeholder management skills to present key insights to senior sales leaders.

Requirements

  • Bachelor’s degree in a quantitative or business-oriented field, or equivalent practical experience
  • 6+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company
  • Experience with overlay or specialist sales models and supporting a global team across regions a plus
  • Technically savvy, with a solid understanding of Salesforce flows and automations
  • Hands-on experience with Sales tech stack tools such as Clay, ZoomInfo, Clari, Gong, Outreach, or Fullcast
  • Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch
  • Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes
  • Strong analytical and problem-solving skills, with attention to detail to get into the data and make data-driven decisions
  • Excellent stakeholder management skills to present key insights to senior sales leaders

Benefits

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze

To apply for this job please visit job-boards.greenhouse.io.

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