Director of People Operations

Role Overview

The Director of People Operations will support the administration and execution of core human resources functions across the organization. Reporting to the Director of People & Culture, the Director of People Operations will serve as a trusted resource for employees, supervisors, and organizational leadership on employee relations, HR policies and procedures, employment compliance, recruitment and onboarding, leave administration, performance management, and workforce development.

What You Will Do

The successful candidate will be comfortable managing multiple priorities in a fast-paced, service-oriented environment while exercising sound judgment, maintaining confidentiality, and ensuring consistent application of organizational policies and applicable employment laws.

Why It Might Be a Fit

This role requires a hands-on HR professional who can balance daily operational responsibilities with process improvement, proactive risk management, and initiatives that strengthen employee engagement, retention, and organizational effectiveness.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field
• At least five years of progressive HR experience
• Demonstrated experience in employee relations, HR compliance, leave administration, recruitment, onboarding, and performance management
• Working knowledge of federal employment laws and Maryland employment requirements
• Experience maintaining confidential personnel records and managing sensitive employee matters
• Strong written and verbal communication, analytical, organizational, and problem-solving skills
• Demonstrated ability to manage competing deadlines, exercise discretion, and work independently
• Proficiency with HRIS platforms, Microsoft Office, Google Workspace, and electronic personnel record systems