Customer Success Lead

Hybrid Full TimeGermanyBringLiesel

Role Overview

Lead the customer success process for BringLiesel, responsible for the entire lifecycle of facilities, growth in the portfolio, leadership & development, cooperation with Marketing, and strategic further development.

What You Will Do

Responsibilities include onboarding to expansion, growth in the portfolio, leadership & development, cooperation with Marketing, and strategic further development.

Why It Might Be a Fit

Ideal candidate has several years of experience in customer success, account or customer management, with leadership responsibility, strategic and operational thinking, and strong communication skills.

Requirements

  • Several years of experience in customer success, account or customer management
  • Leadership responsibility
  • Strategic and operational thinking
  • Verifiable successes in expanding existing customers
  • Experience in close cooperation with Marketing
  • Leadership competence
  • Strong communication skills and empathetic
  • Very good German language skills in word and writing

Benefits

  • Opportunity to redefine customer success at BringLiesel
  • Leadership responsibility for a three-headed account management team
  • Much room for design in a growth phase
  • Meaningful work

To apply for this job please visit join.com.

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