CRM Product Owner – Agentforce & Consent Management

Role Overview

We are looking for a CRM Product Owner who will report to the Acquisition CRM Manager to strengthen the customer experience through strong customer relationship management.

What You Will Do

Define and evolve customer engagement experiences, build the product vision and roadmap, develop and manage the product backlog, collaborate across teams, and monitor performance and drive continuous improvement.

Why It Might Be a Fit

You’ll thrive in this role if you have Salesforce ecosystem knowledge, customer data and consent management knowledge, a business and customer mindset, adaptability and curiosity, and collaboration and stakeholder management skills.

Requirements

• Salesforce ecosystem knowledge
• Customer data and consent management knowledge
• Business and customer mindset
• Adaptability and curiosity
• Collaboration and stakeholder management skills

Benefits

• Dental insurance
• Vision insurance
• Other benefits not explicitly mentioned