Role Overview
We are looking for a professional with experience in B2C solutions at a high scale, capable of contributing to the development, integration, and continuous evolution of agents, with a focus on the quality of responses, operational efficiency, and customer experience.
What You Will Do
Developing, configuring, and evolving conversational agents using Salesforce Agentforce, applying Prompt Engineering techniques, developing integrations with REST APIs and corporate services, evolving self-service journeys, implementing testing, evaluation, and monitoring strategies for agent quality.
Why It Might Be a Fit
Contributing to technical decisions related to architecture, security, observability, and scalability, experience with high-availability and scalable applications, and knowledge of our culture, BRQ Way.
Requirements
- solid experience in software engineering and system integration
- practical experience with Salesforce Agentforce or development of generative AI agents in corporate environments
- knowledge of Prompt Engineering and LLMs
- experience with REST APIs, authentication, and distributed architectures
- knowledge of testing, monitoring, troubleshooting, and CI/CD
- experience with high-availability and scalable applications
- knowledge of our culture, BRQ Way
To apply for this job please visit linkedin.com.
Follow us on social media