People Operations Senior Associate

Role Overview

Deliver high-quality HR operational support within a shared services environment, helping ensure employees and managers receive accurate, timely, and employee-centric support across the full employee lifecycle.

What You Will Do

Manage HR processes, including onboarding, employee data management, payroll coordination, offboarding, and employee queries, while also acting as a first point of escalation for more complex operational matters.

Why It Might Be a Fit

The ideal candidate will have 5+ years of HR operations experience, a strong understanding of HR policies and processes, and excellent organizational skills with strong attention to detail and data accuracy.

Requirements

  • 5+ years of HR operations, HR shared services, or HR administration experience
  • Strong understanding of HR policies, procedures, and employee lifecycle processes
  • Experience working within HR systems, HCM platforms, or workflow/ticketing systems
  • Experience managing or coaching others against operational KPIs or service standards
  • Excellent organisational skills with strong attention to detail and data accuracy
  • Strong written and verbal communication skills
  • Ability to handle confidential information with professionalism and discretion
  • Strong problem-solving capability and ability to apply sound judgement in a fast-paced environment
  • Business English proficiency

Benefits

  • Flexible working
  • 27-days annual leave
  • Paid sick leave
  • Bank holidays
  • Health insurance
  • Life insurance
  • Pension plan with company contribution
  • Car allowance (dependent on role)
  • Income protection
  • Paid maternity leave
  • Paid paternity leave
  • Paid parental leave
  • Adoption leave
  • Compassionate leave
  • Paid bereavement leave
  • Learning and development opportunities
  • Flexible benefits

To apply for this job please visit wd3.myworkdaysite.com.

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