Inside Sales Representative I

Role Overview

Provides sales and customer service activities to retail customers, utilizing knowledge of sales techniques and industry knowledge. Acts as a liaison between customers and the company, assisting with customer inquiries on product selection, pricing, and availability. Engages in selling company products and services, and provides material estimates and quotes.

What You Will Do

Provides customer service to retail customers via walk-in, telephone, or email. Enters orders into the system, schedules delivery of products, and plans and paces own work efficiency to meet daily, weekly, or project-related productivity goals.

Why It Might Be a Fit

The ideal candidate will have strong customer service skills, knowledge of company products and competitor’s products, and the ability to influence and persuade customers. Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program is also required.

Requirements

• High school diploma or General Education Degree (GED)
• Six (6) months sales-related experience
• Knowledge of company products, competitor’s products, and company standards
• Knowledge of company product pricing, discount, and estimating formulas and guidelines
• Good verbal and written communication skills
• Strong detail orientation skills
• Strong customer service skills
• Knowledge of basic sales techniques, concepts, and the ability to influence and persuade
• Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
• Knowledge of and ability to use motorized and non-motorized material handling equipment

Benefits

• Competitive, affordable benefits
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) or other retirement plan
• Paid time off (vacation, sick leave)
• Holiday pay
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account (FSA)
• Dependent care FSA
• Health savings account (HSA)
• Wellness programs
• Employee recognition and reward programs