Role Overview
Provides sales and customer service activities to retail customers, utilizing knowledge of sales techniques and industry knowledge. Assists with customer inquiries on product selection, pricing, availability, and refunds/exchanges. Actively engages in selling company products/services and related items.
What You Will Do
Enters orders into system, schedules delivery of products, plans and paces own work efficiency to meet daily, weekly, project, or team related productivity goals. Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.
Why It Might Be a Fit
Requires a high school diploma or General Education Degree (GED) and six (6) months sales-related experience. Demonstrates strong detail orientation skills, good verbal and written communication skills, and strong customer service skills.
Requirements
- High school diploma or General Education Degree (GED)
- six (6) months sales-related experience
- Knowledge of company products, competitor’s products, and company standards
- Knowledge of company product pricing, discount, and estimating formulas and guidelines
- Good verbal and written communication skills
- Demonstrates strong detail orientation skills
- Strong customer service skills
- Knowledge of basic sales techniques, concepts, and the ability to influence and persuade
- Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
- Knowledge of and ability to use motorized and non-motorized material handling equipment
Benefits
- Competitive, affordable benefits
- Great plans that help you and your family to live happier, healthier, and more secure lives
To apply for this job please visit jobs.dayforcehcm.com.
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