Inside Sales Representative II

Role Overview

The Inside Sales Representative II utilizes sales techniques, company products, and industry knowledge to provide sales and customer service support to retail and contractor customers. Troubleshoots order processing issues to ensure customer satisfaction.

What You Will Do

Provides customer support, responds to inquiries, recommends products, generates sales quotations, and enters orders into the computer system.

Why It Might Be a Fit

The ideal candidate will have strong verbal and written communication skills, detail orientation, and customer service skills, with a high school diploma or GED and 1 year of sales experience.

Requirements

• High school diploma or GED
• 1 year of sales experience or equivalent combination of education and experience
• Knowledge of company products, competitor’s products, and company standards
• Knowledge of company product pricing, discount, and estimating formulas and guidelines
• Strong verbal and written communication skills
• Strong detail orientation skills
• Strong customer service skills
• Knowledge of basic sales techniques, concepts, and the ability to influence and persuade
• Proficiency in Office Suite
• Knowledge of and ability to use motorized and non-motorized material handling equipment

Benefits

• Competitive, affordable benefits