Inside Sales Representative

Role Overview

The Inside Sales Representative provides sales and customer service activities to retail customers, utilizing knowledge of sales techniques and industry knowledge. The role involves assisting customers with inquiries on product selection, pricing, availability, refunds/exchanges, and providing material estimates and quotes. The representative also enters orders into the system, schedules delivery of products, and plans their own work efficiency to meet productivity goals.

What You Will Do

The main day-to-day responsibilities of the Inside Sales Representative include providing customer service, selling company products/services, entering orders into the system, scheduling delivery of products, and handling simple customer complaints. The representative must also plan and pace their own work efficiency to meet daily, weekly, project, or team-related productivity goals.

Why It Might Be a Fit

The ideal candidate for this role is someone with a high school diploma or equivalent, and six months of sales-related experience. The representative should be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds, and be able to stand or walk for 80% of the day. The role requires a working knowledge of company products, procedures, and practices, as well as the ability to observe and follow safety procedures.

Requirements

• High school diploma or General Education Degree (GED)
• Six (6) months sales-related experience
• Ability to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
• Ability to stand or walk for 80% of the day

Benefits

• Competitive, affordable benefits
• Health insurance
• Retirement plan
• Paid time off (PTO)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account (FSA)
• Health savings account (HSA)
• 401(k) plan
• Equity in company stock
• Paid holidays