Customer Success Manager

Role Overview

Supporting the growing customer base and ensuring a smooth experience with the platform. Proactive, detail-oriented, and enjoying a fast-paced startup environment.

What You Will Do

Support onboarding, assist with platform usage, maintain customer data, identify at-risk customers, and contribute to improving workflows.

Why It Might Be a Fit

Ideal for someone with 1-3 years of experience in Customer Success or Account Management, preferably in B2B or tech-enabled environment.

Requirements

• 1–3 years of experience in Customer Success, or Account Management
• Experience working with SMB customers
• Familiarity with CRM tools (e.g., HubSpot) and basic data handling
• Basic understanding of Customer Onboarding processes
• Strong communication skills with the ability to engage and support customers effectively
• Good analytical and problem-solving skills
• Ability to work in a fast-paced environment and manage multiple tasks

Benefits

• Competitive salary
• Medical
• Educational courses
• Generous Time Off

Tagged as: HubSpot