Lead Salesforce Developer

Role Overview

The Lead Salesforce Developer will serve as the technical expert responsible for building, customizing, and maintaining Salesforce solutions across all BusPatrol teams.

What You Will Do

Design and build scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and Flow, and develop and enhance solutions across Service Cloud, Field Service Lightning (FSL), Revenue Cloud, and core CRM.

Why It Might Be a Fit

The developer will work closely with the Platform Owner and Embedded Admins to bring high-value use cases to life, and contribute to AI-driven and agentic automation initiatives, leveraging Einstein, Agentforce, and LLM-based workflows.

Requirements

• 7+ years of Salesforce development experience
• Strong expertise in Apex, LWC, Flow, APIs, and integrations
• Hands-on experience with Service Cloud and Field Service Lightning (FSL)
• Experience with contact center systems and omnichannel/CTI integrations
• Proven ability to build custom applications and scalable Salesforce architectures
• Experience with event-driven integration patterns and enterprise system connectivity
• Salesforce certification required: Platform Developer I (Platform Developer II preferred)
• Familiarity with Einstein, Data Cloud, and Agentforce or equivalent AI capabilities
• Strong understanding of performance optimization, security, and scalable design principles

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• 401(k) or retirement plan
• Paid time off
• Paid holidays
• Flexible work arrangements
• Opportunities for professional growth and development

Tagged as: Salesforce