Revenue Operations Manager

Role Overview

Joining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning. The Revenue Operations Manager will bring Marketing, Sales and Customer Success together, making sure the processes and systems that support our customer lifecycle work effectively as one.

What You Will Do

Improve the customer lifecycle, lead marketing systems governance, coordinate reporting and revenue processes, build consistent ways of working, and own Revenue Operations documentation, SOPs and playbooks.

Why It Might Be a Fit

The ideal candidate will have 3–5 years’ experience in Revenue Operations, Sales Operations, GTM Operations or a closely related Marketing Operations role within a SaaS, EdTech, subscription or technology business, and a strong understanding of how Marketing, Sales and Customer Success work together across acquisition, conversion, retention and expansion.

Requirements

• 3–5 years’ experience in Revenue Operations, Sales Operations, GTM Operations or a closely related Marketing Operations role within a SaaS, EdTech, subscription or technology business
• A strong understanding of how Marketing, Sales and Customer Success work together across acquisition, conversion, retention and expansion
• Practical experience with HubSpot and/or Salesforce, including workflows, configurations and data flows
• Experience improving cross-functional processes and turning business needs into clear operational requirements
• Strong communication and stakeholder management skills, including the confidence to challenge assumptions and influence without formal authority
• Confidence working with dashboards and reporting, validating data and identifying the information teams need to make decisions
• The ability to create clear, practical documentation and drive adoption of new processes and systems

Benefits

• Free breakfast
• 2 free lunches per week at our office
• Great Private Health Insurance scheme
• Flexible working hours
• A hybrid and remote model of working
• Social activities for team building