Solution Analyst – D365 CE/CPQ

Role Overview

We are seeking a mid-level IT Analyst with hands-on experience supporting and enhancing Microsoft Dynamics 365 Customer Engagement (CE) and Vendavo CPQ applications.

What You Will Do

Gather, analyze, and document business requirements from Sales, Pricing, and Customer Operations teams for enhancements to Microsoft CE and Vendavo CPQ, design and implement solutions, and provide ongoing production support.

Why It Might Be a Fit

The ideal candidate is a strong problem-solver who can bridge technical implementation with business process needs, with excellent written and verbal communication skills, and the ability to work directly with business stakeholders.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field (or equivalent experience)
• 3–5 years of experience supporting enterprise business applications, with direct hands-on experience in Microsoft Dynamics 365 CE (Sales/Customer Service) and Vendavo CPQ
• Experience configuring workflows, business rules, forms, views, and security roles within Microsoft CE
• Familiarity with Vendavo CPQ configuration using administration console to maintain product/price rules, queries, guides/catalog, etc.
• Microsoft Power Platform experience (Power Automate, Power Apps, Power BI)
• Strong analytical and troubleshooting skills with the ability to translate business requirements into technical solutions
• Excellent written and verbal communication skills, with the ability to work directly with business stakeholders

Tagged as: Salesforce CPQ