Sales Operations Manager

On Site Full TimeSan Jose, California, United StatesByteDance

Role Overview

The Sales Operations Manager will serve as the core business partner to Sales Leadership across different regions, owning Forecasting Accuracy and Revenue Certainty as primary operating KPIs. They will drive annual/quarterly revenue planning, ensure strategic plans are operationally executable and aligned with regional market maturity. The role will also involve leading to cash process optimization, data-driven insights, and risk management, as well as cross-functional collaboration and enablement.

What You Will Do

The Sales Operations Manager will be responsible for designing and implementing standardized sales motions, account management playbooks, and pipeline hygiene rules tailored to cloud/AI infrastructure sales cycles. They will also build automated workflow tools and CRM enhancements to reduce manual friction and accelerate deal velocity.

Why It Might Be a Fit

The ideal candidate will have a proven track record of building data-driven operational systems from 0 to 1, including customer segmentation frameworks, predictive analytics, and multi-role dashboards. They will also have experience in sales incentive design and channel partner program management, with the ability to model financial impact and ensure compliance.

Requirements

  • Bachelor’s degree or above in Business Administration, Finance, Economics, Statistics, Computer Science, or a quantitative field
  • Minimally 5 years of progressive experience in Sales Operations, Revenue Operations, or Business Operations
  • Deep hands-on experience in L2C process design and optimization, including lead management, pipeline governance, and forecasting methodology
  • Proficiency in CRM platforms (Salesforce preferred) and familiarity with lead-generation/sales intelligence tools
  • Strong command of BI systems and dashboard development
  • Experience in sales incentive design and channel partner program management

Benefits

  • Medical, dental, and vision insurance
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

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To apply for this job please visit linkedin.com.

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