Role Overview
The Data Scientist will be responsible for developing predictive models, advanced analytics solutions, and actionable insights that support strategic decision-making across Customer & Agent Solutions (CAS). This role partners closely with business stakeholders to identify opportunities, solve complex business problems, and drive measurable improvements in customer retention, agent experience, operational efficiency, and overall business performance.
What You Will Do
Develop and deploy predictive and prescriptive analytics models to support customer and agent-related business initiatives. Apply machine learning, statistical analysis, and data mining techniques to solve complex business problems.
Why It Might Be a Fit
The ideal candidate combines strong technical expertise in machine learning, statistics, Python, and SQL with the ability to communicate insights to non-technical audiences and influence business outcomes.
Requirements
- Bachelor’s degree in Data Science, Statistics, Mathematics, Business Analytics, Computer Science, or a related quantitative field.
- 3+ years of experience in Data Science, Advanced Analytics, Machine Learning, or a related field.
- Intermediate experience with Machine Learning.
- Intermediate experience with Statistical Analysis, Hypothesis Testing, and Descriptive Statistics.
- Experience developing and translating analytical solutions into business outcomes.
- Fluent English communication skills.
Benefits
- Competitive salary and performance-based bonuses
- Comprehensive benefits package: Grocery vouchers, saving funds, SGMM, etc.
- Career development and training opportunities
- Dynamic and inclusive work culture within a globally renowned group
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Training & Development
To apply for this job please visit jobs.workable.com.
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