Role Overview
The Customer Experience Representative will troubleshoot software issues for clients and ensure the best possible experience with Homecare Homebase. They will communicate with customers via phone, email, and live chat, and assist with questions, software navigation, and issue resolution.
What You Will Do
The Customer Experience Representative will be responsible for communicating with customers, identifying trending issues, and coordinating with teams across the business to relay information.
Why It Might Be a Fit
Homecare Homebase is seeking driven individuals who remain engaged in their own professional growth, quick learners with strong problem-solving and creative thinking abilities, and strong written and verbal communicators who are empathetic to customer needs.
Requirements
- Bachelor’s degree or an equivalent combination of some college and significant work experience
Benefits
- Competitive pay
- Robust benefits
- Professional development opportunities
To apply for this job please visit eevd.fa.us6.oraclecloud.com.
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