Analyst, Sales Operations Mgmt

Role Overview

The Account Operations team delivers proactive solutions, conducts inquiry research and resolution, and performs root cause analysis. They serve as a liaison between Business Partners (Sales and Account Managers) and customers, enhancing the customer experience through various channels.

What You Will Do

Responsible for working with internal Cardinal Health teams to resolve customer issues, facilitating customer communication, executing account setup and maintenance process, identifying opportunities to improve efficiency, and participating in/host meetings with US teammates and/or Account Holders.

Why It Might Be a Fit

The ideal candidate will have 1 year or more years of relevant customer interaction experience, intermediate knowledge of MS office applications and productivity tools, and the ability to work in a team environment with shared responsibilities and accountabilities.

Requirements

• 1 year or more years of relevant customer interaction experience
• Intermediate knowledge of MS office applications and productivity tools
• Ability to work in a team environment with shared responsibilities and accountabilities