Product Operations Manager

On Site Full TimeKarachi Division, Sindh, PakistanCareem

Role Overview

Lead the team responsible for optimizing the Careem Quik in-app shopping experience, driving initiatives to improve customer engagement, conversion, operational efficiency, and product innovation.

What You Will Do

Drive In-App Performance & Optimization, Partner with Product on Roadmap & Feature Launches, Lead Operational Excellence & Process Improvement, Champion AI & Innovation, Lead Team & Cross-Functional Execution.

Why It Might Be a Fit

Experience in Product Operations, E-commerce, Growth, or related roles, leadership experience, analytical and problem-solving capabilities, technical skills in SQL and BI tools, AI & Automation experience, stakeholder management skills, and a customer-centric mindset.

Requirements

  • 5+ years in Product Operations, E-commerce, Growth, or related roles
  • 1–2+ years of people management experience
  • Strong analytical and problem-solving capabilities
  • SQL proficiency
  • Experience with BI tools (Tableau, Power BI, Looker) and project management tools (Jira, Trello)
  • Hands-on experience or strong interest in leveraging AI and automation
  • Excellent communication, project management, and cross-functional collaboration skills

Benefits

  • Work and learn from great minds
  • Put your passion to work in a purposeful organisation
  • Explore new opportunities to learn and grow every day
  • Work 4 days a week in office & 1 day from home
  • Remotely from any country in the world for 30 days a year
  • Unlimited vacation days per year
  • Access to healthcare benefits
  • Fitness reimbursements for health activities

To apply for this job please visit boards.greenhouse.io.

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