Growth Operations Manager

Role Overview

Carrum Health is seeking a Growth Operations Manager to help drive high-profile growth priorities and scale initiatives that expand utilization of Carrum solutions. The Growth Operations Manager will play a critical role in our success, owning the strategic execution, data-driven optimization, and cross-functional alignment of key growth initiatives.

What You Will Do

The Growth Operations Manager will be responsible for leading complex strategic initiatives end-to-end, synthesizing performance data into executive insights, and driving workflows across cross-functional leaders. You’ll be responsible for owning the full lifecycle execution of strategic growth initiatives, managing priorities, timelines, cross-functional execution, and program impact.

Why It Might Be a Fit

You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. You’ll work with talented, experienced co-workers from companies like Booz & Company, Teladoc, Hinge Health, Accolade, Angi, and Optum.

Requirements

• 5–7+ years of experience in growth operations, business operations, strategy/management consulting, or project management (healthcare technology company preferred)
• Experience in data-driven decision making, leveraging analytical tools (e.g., Hex, Tableau, Excel), project management software (Jira, Asana), and AI connectors/tools
• Track record in managing complex, multi-stakeholder programs and delivering measurable operational and financial results
• Ability to strike a seamless balance between quantitative rigor and situation-specific nuance while navigating dynamic, fast-paced environments
• Entrepreneurial and resourceful — you’re a problem solver
• Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment
• Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results

Benefits

• Stock option plan and performance bonus for eligible employees
• Flexible schedules and remote work
• Chicago and San Francisco offices available as an option
• Flexible PTO, within reason
• Summer Fridays (sign off @ 1pm local time)
• 15+ paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day
• Annual holiday shutdown in December
• Paid parental leave
• Health, vision, and dental insurance
• Employee Assistance Programs (EAP)
• 401K retirement plan