Role Overview
Participate in the selection process for Customer Retention Agent, providing service to active customers, negotiating and reverting cancellation requests, identifying customer needs, and offering solutions.
What You Will Do
Provide service to active customers, negotiate and revert cancellation requests, identify customer needs, and offer solutions.
Why It Might Be a Fit
Experience in customer negotiation and retention, communicative, persuasive, and result-oriented profile, good diction, excellent verbal communication, and knowledge of Microsoft Office.
Requirements
- Experience in customer negotiation and retention
- Communicative, persuasive, and result-oriented profile
- Good diction and excellent verbal communication
- Enjoy interacting with the public
- Knowledge of Microsoft Office
- Organization, commitment, and proactivity
Benefits
- Commission and awards
- R$ 33.00 monthly bonus
- VT
- Day off
- All Card paid by the company after experience
To apply for this job please visit linkedin.com.
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