Sales Development Representative

Role Overview

As a Sales Development Representative, you will be crucial in guiding car sellers through the Carwow auction process, ensuring a smooth and successful experience for them while maximizing their chances of selling their vehicles. You’ll combine your communication skills with a customer-centric approach to build rapport with sellers and ensure they are fully informed and confident throughout the process.

What You Will Do

Manage a lead pipeline of potential customers looking to sell their car via our online auction, review car listings for accuracy and completeness, provide expert advice and guidance to customers, and handle negotiations and customer objections.

Why It Might Be a Fit

You will be part of a team of 500 employees across the UK, Germany, Spain, and Portugal, revolutionising car-changing and expanding the mission across every single brand and country they operate in.

Requirements

• Experience working within a target focused environment and managing a pipeline independently
• Excellent communication skills, both written and verbal, with the ability to build rapport with sellers from diverse backgrounds
• A proactive and customer-focused approach, with a genuine desire to help sellers achieve their goals
• Strong attention to detail and organizational skills to ensure listing accuracy and efficient follow-up
• Ability to work independently and as part of a team, contributing to a positive and collaborative work environment
• Comfort working with various communication channels, including phone, email, live chat, and SMS
• Flexibility to work within the team’s operating hours of 9 am-7 pm, Monday to Sunday, on a rotating shift basis (37.5 hours per week)

Benefits

• Competitive salary + commission
• Company share options
• Enhanced holiday package
• 28 annual leave days
• 1 day for your wedding
• 1 day off when you move house
• 30 days of annual leave per year after 3 years of service
• 35 days of annual leave per year after 10 years of service
• Option to buy 3 extra days of holiday per year
• Pension scheme via Royal London
• Vitality Private Healthcare
• Life Assurance
• Monthly coaching sessions with Spill
• Work from abroad for a month
• Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
• Bubble childcare support and discounted nanny fees for little ones
• The latest tech (Macbook or Surface)
• Up to £500/€550 home office allowance
• Generous learning and development budget