Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for driving revenue growth through proactive customer acquisition, retention, and service excellence. This role involves engaging with prospects and existing customers via phone and email to understand their needs, provides solutions, and ensures a high level of customer satisfaction.

What You Will Do

Builds and nurtures strong relationships with assigned accounts, manages contracts and account profitability, identifies and pursues upsell and cross-sell opportunities, and conducts sales calls and prepares quotes and proposals.

Why It Might Be a Fit

The ideal candidate will have proven experience in inside sales, customer service, or account management, supported by a strong educational background, and demonstrate strong communication and interpersonal skills, as well as the ability to manage multiple tasks and prioritize effectively.

Requirements

• Proven experience in inside sales, customer service, or account management
• Strong educational background
• Legally eligible to work in the United States
• Proficiency with CRM systems such as Salesforce or Microsoft Dynamics 365
• Microsoft Office Suite

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Maternity leave
• Parental leave
• Flexible spending accounts
• Discounted stock program
• 401K
• Employee awards
• Employee assistance plan
• Wellness incentive
• Tuition assistance
• Career pathways