Manager, Marketing Operations, Campaigns & Emails

Role Overview

As the Manager, Marketing Operations, Campaigns & Emails at Caseware, you’ll manage our global marketing automation solution and technology stack, ensuring that the tools and systems used by the global Marketing team run smoothly and contribute to efficient, data-driven marketing operations.

What You Will Do

Your priorities include maintaining database health, executing email and nurture programs, processing and accelerating leads, supporting campaign setup and tracking, and contributing to marketing reporting and KPI monitoring.

Why It Might Be a Fit

The ideal candidate is a self-starter with the ability to balance multiple priorities and collaborate with global teams to drive operational excellence.

Requirements

• Bachelor’s degree in business, marketing, or data science
• 5+ years of experience in Marketing Operations, automation, performance reporting, or a related field
• 5+ years of experience as a global administrator for Salesforce Marketing Cloud, managing integrations and workflows
• Experience leading projects involving journey mapping, lead flow/scoring, and nurture programs
• Proven experience managing integrated marketing campaign calendars, deliverables, and milestone-based execution
• A strong analytical mindset, with the ability to integrate and analyze data across multiple sources
• Hands-on experience with project management tools (preferably Monday.com) to manage workflows, dependencies, and reporting
• Demonstrated ability to coordinate multiple workstreams and stakeholders in a fast-paced environment
• Excellent organizational and communication skills, with a detail-oriented and execution-focused mindset
• Demonstrated experience using AI and automation tools to optimize marketing operations and campaign performance

Benefits

• Competitive salary
• Comprehensive benefits such as health insurance and retirement plans
• Discretionary bonus and/or commission
• Flexible work options
• Remote opportunities
• Generous time-off policies
• Recognition and rewards
• Opportunities for career growth

Tagged as: Data Analysis, Project Management, Salesforce