Business Development Consultant

Role Overview

In this role, you will help drive strategic growth for Excavation Services through an entrepreneurial, data-driven approach. As part of the EXD Aftermarket Business Development team, you will lead strategy development for Services Growth within the Core regions, partnering with product groups, Customer Solutions (CS), New Product Introduction (NPI), Engineering, and enterprise teams to identify market opportunities, strengthen portfolio alignment, and support initiatives that improve customer outcomes and long-term growth.

What You Will Do

Partner with Customer Solutions, NPI, and Engineering to align the aftermarket portfolio with customer needs, industry trends, and regional growth opportunities. Evaluate competitive dynamics, market trends, and unmet customer needs to identify risks, opportunities, and strategic gaps. Synthesize voice-of-customer insights, competitive intelligence, and market data into recommendations that shape the aftermarket strategy roadmap.

Why It Might Be a Fit

Top candidates will have experience working directly with Caterpillar dealers, preferably in a field-based role, and strong customer orientation with the ability to understand customer challenges and develop practical, value-driven solutions.

Requirements

• Customer Focus: Develops solutions that address customer needs, improve satisfaction, strengthen relationships, and support growth.
• Data Gathering & Analysis: Synthesizes stakeholder input, market data, and competitive intelligence to inform sound business decisions.
• Decision Making and Critical Thinking: Evaluates complex information and makes informed decisions aligned to product, customer, and business objectives.
• Effective Communications: Clearly communicates insights, priorities, and recommendations to diverse audiences.
• Relationship Management: Builds productive relationships with enterprise partners and cross-functional teams.
• Strategic Thinking: Connects market trends, customer needs, and business priorities to identify growth opportunities and keep teams focused on key objectives.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement