eCommerce & Product Growth Manager

On Site Full TimeShenzhen, Guangdong, ChinaCathay Pacific

Role Overview

Join Cathay as the eCommerce & Product Growth Manager to shape Cathay Shop’s travel lifestyle offering, managing the development of Cathay branded merchandise, overseeing eCommerce operations, and ensuring seamless execution across channels.

What You Will Do

Key responsibilities include strategic leadership & P&L management, eCommerce & omnichannel growth, marketing & performance planning, Cathay branded merchandise & product development, and partnership & business development.

Why It Might Be a Fit

The ideal candidate will have a minimum of 8 years of progressive experience in eCommerce, product development, retail merchandising, with at least 2-3 years in a leadership role, and a proven track record of owning a P&L and delivering strong revenue and profit growth.

Requirements

  • University degree in Business, Marketing, Strategy, or related discipline.
  • Minimum of 8 years of progressive experience in eCommerce, product development, retail merchandising, with at least 2-3 years in a leadership role.
  • Direct experience in end-to-end product development and merchandising, preferably with owned brands.
  • Experience in travel, lifestyle, fashion sectors is highly advantageous.
  • Hands-on experience working with design houses and suppliers in Chinese Mainland will be viewed favourably.
  • Proven track record of owning a P&L and delivering strong revenue and profit growth.
  • Deep understanding of the travel retail landscape and customer preferences.
  • Commercial Acumen: Exceptional financial and business judgment, with strong skills in negotiation, pricing, and margin analysis.
  • Strategic Thinker: Ability to set a compelling vision and translate it into a concrete, executable strategy.
  • Leadership: Proven ability to lead, inspire, and develop a team in a fast-paced environment.
  • Analytical Prowess: Highly proficient with eCommerce analytics tools (e.g., Adobe Analytics, Google Analytics) and MS Excel. Data-driven in decision-making.
  • Communication: Outstanding interpersonal, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
  • Languages: Fluency in English is required. Proficiency in Cantonese and Mandarin is highly preferred.

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