Role Overview
Join Cato Networks as a Senior Customer Success Manager for the UK/I region, where you will be a trusted advisor to top customers from deployment to renewal, inspiring and supporting customer adoption and expansion.
What You Will Do
Responsible for the health of assigned accounts, developing meaningful relationships with key stakeholders, and owning Cato’s post-sales motion, including conducting QBRs, product adoption maturity assessments, and managing renewals and upsells.
Why It Might Be a Fit
You will be a trusted advisor to our top customers, inspiring and supporting customer adoption and expansion, and using your customer-facing and technical acumen to lead our customers to success.
Requirements
- 5+ years of experience in a Customer Success or sales role at a high growth SaaS software or technology vendor
- Experience and Exposure working with networking or security software solutions
- Excellent customer communication and presentation skills
- Ability to effectively listen and truly understand customer needs
- Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders
- Must be very well organized and able to work effectively in a nimble and fast-paced environment
- Effective problem solver, shows ownership and wants to see issues resolved
- Comfortable working within a geographically distributed team for a hypergrowth global organization
- Ability to travel up to 25% of the time
To apply for this job please visit catonetworks.com.
Follow us on social media