Customer Operations Agent

Join us, be part of more. We’re a family of brands revolutionising how we power the planet. We’re looking for a Customer Operations Agent to join our Customer Operations team, providing outstanding support to customers and clients across phone, web chat and email.

Requirements

• Experience working in a fast-paced office environment
• Strong written and verbal communication skills
• Commitment to delivering results and maintaining a customer-centric approach
• Ability to think laterally, take initiative, and solve problems efficiently
• Ability to prioritize and organize/planning accordingly
• Effective customer relationship and communication skills
• Excellent communication and problem-solving skills
• Ability to effectively influence and impact stakeholders to achieve desired outcomes
• Confident using Microsoft Office applications
• Strong numeracy and literacy skills

Benefits

• Company benefits package