Staff Customer Success Manager, Majors (Financial Services)

Chainguard is seeking a Staff Customer Success Manager to serve as a strategic business partner for a select portfolio of our most important financial services customers. The role involves building and maintaining trusted relationships, driving business outcomes, and ensuring customers realize measurable value from Chainguard.

Requirements

• 5+ years in enterprise customer-facing roles, with a strong preference for experience in or adjacent to financial services.
• Demonstrated ability to operate as a strategic business partner, not just a relationship manager.
• Familiarity with financial services regulatory and compliance drivers (SOC 2, FedRAMP, PCI DSS, operational resilience frameworks).
• Working knowledge of one or more of the following domains: software supply chain security, vulnerability management, DevSecOps, container security, or application security.

Benefits

• Equity/stock options
• Unlimited PTO
• Remote work with flexible coworking and team meetup opportunities
• Home office and internet stipend
• 100% health/dental/vision insurance coverage for you and your family
• Paid parental leave to support you and your family