Senior Manager, Luxury Center of Excellence & High-End Sales Development

On Site Full TimeChinaChow Tai Fook Jewellery Group

Role Overview

Drive the development of the Luxury Center of Excellence (LCoE) and support High Jewellery growth by strengthening product expertise, luxury selling capabilities, market best practices, and High Jewellery excellence across markets.

What You Will Do

Key responsibilities include driving LCoE standards, bringing in industry and competitor best practices, partnering with teams to strengthen High Jewellery capabilities, developing practical guidelines and knowledge-sharing tools, and supporting High Jewellery events and client development initiatives.

Why It Might Be a Fit

The ideal candidate will have a strong High Jewellery background, commercial mindset, experience in High Jewellery or luxury sales, and excellent presentation, facilitation, and coaching skills.

Requirements

  • Bachelor’s Degree in Business or a related field
  • Strong High Jewellery / fine jewellery background with solid knowledge of diamonds, gemstones, and craftsmanship
  • Gemmological qualification such as GIA Graduate Gemologist (GG), FGA, or equivalent
  • Experience with a recognised luxury or High Jewellery brand
  • Strong presentation, facilitation, knowledge-sharing, and coaching skills
  • Strong PowerPoint capability
  • Commercial mindset with experience in High Jewellery, high-end client development, or sales capability enhancement
  • Experience engaging with VIC/HNW clientele
  • Regional exposure, particularly Greater China and/or Asia
  • Strong stakeholder management and cross-functional collaboration skills
  • Excellent command of English and Chinese; Cantonese and/or Mandarin preferred

To apply for this job please visit career.chowtaifook.com.

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