Role Overview
ChurnZero is looking for a Customer Success Manager to join their award-winning team. The role involves managing and growing relationships with accounts, developing complex renewal strategies, and ensuring customer satisfaction.
What You Will Do
The successful candidate will manage a large portfolio of large accounts, develop a strong pipeline of expansion opportunities, and use data-driven approaches to increase product adoption.
Why It Might Be a Fit
This role is ideal for a passionate and results-oriented individual who can think strategically, identify revenue growth opportunities, and work independently.
Requirements
- Minimum of 2-3 years proven experience in customer success or account management
- Experience with CSPs (strong preference for ChurnZero) and CRMs (Salesforce, HubSpot, etc.)
- Ability to use time productively and efficiently using the tools and resources available
- Strong communication and negotiation skills
- Ability to think strategically and identify revenue growth opportunities
- Energetic and self-motivated; a team player who is also a proactive and creative problem solver
- Ability to work independently and manage a large portfolio of large accounts
- Bachelor’s degree or equivalent experience in a related field
To apply for this job please visit apply.clearcompany.com.
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