Senior Analyst, AI Operations & Governance

Role Overview

The Senior Analyst, AI Operations & Governance will support the administration, operational management, and governance of enterprise AI platforms and services. The role will help operate Microsoft 365 Copilot and Copilot Studio, administer AI and LLM gateway capabilities, and establish consistent lifecycle controls for enterprise AI agents.

What You Will Do

The successful candidate will work across Enterprise Architecture, Information Security, Infrastructure, Data & Analytics, Legal, Privacy, and business teams to help ensure AI technologies are reliable, secure, cost-conscious, auditable, and responsibly adopted at enterprise scale.

Why It Might Be a Fit

The successful candidate will have hands-on experience administering Microsoft 365 services, operating an LLM Gateway, AI Gateway, or model access control plane in an enterprise environment, and experience working with cross-functional technical and business stakeholders in a large enterprise environment.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Cybersecurity, Data Analytics, Business Technology, or a related field, or equivalent practical experience
• Typically 5+ years of experience in enterprise platform administration, cloud operations, application support, AI operations, or a related technology role
• Hands-on experience administering Microsoft 365 services and supporting enterprise SaaS or cloud platforms
• Demonstrated experience with operational governance, service management, security controls, or compliance processes
• Experience working with cross-functional technical and business stakeholders in a large enterprise environment

Benefits

• Competitive compensation
• Comprehensive benefits package, including medical, dental, and vision plans
• Participation in 401(K) (USA) & DCPP (Canada) with company matching
• Employee Stock Purchase Program (ESPP)
• Employee Assistance Program (EAP)
• Company-paid holidays
• Paid sick leave
• Vacation time
• Paid Family Leave
• Leaves of absence